To set up a contact form, go to the ‘actions’ tab when in your assistant’s main menu.
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Click ‘New Action’.
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Give your component a name and select
‘Display Contact Form’. -
Fill out the settings related to the contact form and click submit.
Settings Explanation
Trigger Keywords
Keywords that trigger the display of the form automatically.
Trigger Intents
Intents that the user may display that will cause the AI to show the form. For example ‘wants contact information’.
Display Instructions
Special instructions for displaying the form. For example:
‘Display this form when the user asks how to get in touch, request a quote, etc.
Configuration
Multi-Step Form: Shows each field one at a time.
Field Display/Hide: Allows you to hide or disable certain fields.
Placeholders: The text that is displayed as a placeholder on each field.
Notifications
Currently we only allow e-mail notifications except for on the Thrive plan.
Notification E-mail: The e-mail to receive notifications at.