Track Form Submissions in Analytics

Currently you are able to track contact form submissions.

Step 1: Add Google Tag Manager (or your preferred analytics)

First, include your analytics code in your website's header:

<!-- Google Tag Manager -->
<script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':
new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],
j=d.createElement(s),dl=l!='dataLayer'?'&dataLayer='+l:'';j.async=true;j.src=
'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);
})(window,document,'script','dataLayer','GTM-XXXXXXX');</script>
<!-- End Google Tag Manager -->

Step 2: Add the Chatbot Embed Script

Place your chatbot embed script on your webpage:

<!-- Chatbot widget -->
<script 
  src="https://app.strictly.ai/widget/chat-embed.js" 
  data-chatbot-id="YOUR_CHATBOT_ID">
</script>

Step 3: Add the Analytics Tracker Script

Add the analytics tracker script AFTER your chatbot embed script:

<!-- Analytics tracking for chatbot -->
<script 
  src="https://app.strictly.ai/scripts/analytics-tracker.js" 
  data-chatbot-id="YOUR_CHATBOT_ID" 
  data-tracking-type="ANALYTI"
  data-debug="false">
</script>

Configuration Options

Attribute	Description	Values
`data-chatbot-id`	The ID of your chatbot (must match the chatbot embed script)	Required, string
`data-tracking-type`	Which analytics platform to use. `UA` is recommended.	Optional - defaults to "gtm" Options: "`gtm`" (Google Tag Manager), "`ga4`" (Google Analytics 4), "`ua`" (Universal Analytics)
`data-debug`	Enable console logging for debugging	Optional, defaults to `false` Options: "`true`", "`false`"

Step 4: Set Up in Google Analytics

In Google Analytics 4, go to your Admin Panel. Then:

Navigate to ‘events’.
Click on ‘Create Event’.
Use the following custom event names to track events properly:
a) Use event_name = contact_form_conversion to track submissions.
b) Use event_name = contact_form_start to track those who start the form.